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Kia Sportage: Troubleshooting - Hands Free System - Body Electrical System - Kia Sportage SL Service & Repair ManualKia Sportage: Troubleshooting

Third generation SL (2010–2016) / Kia Sportage SL Service & Repair Manual / Body Electrical System / Hands Free System / Troubleshooting

Troubleshooting
Problem
Possible cause
Solution
Not pairing
Bluetooth device of Car is not discoverable mode
Enter Bluetooth pairing (searching) mode
User’s phone is Bluetooth off mode
User’s phone set Bluetooth on
Making an attempt pairing others Bluetooth system
Check Bluetooth device name and address (12 word) to attempt paring
Ex) 000B24FFF123
Pass key error
Input the passkey displayed on the audio screen into the phone.
5 phones have already been registered.
Delete paired phone list
Bluetooth system cannot communicate with the phone.
Refer to IOP sheet
 ?IOP : Inter-operability
Not connection
User’s phone or Bluetooth device of Car does not register
Bluetooth device to connect
Retry pairing 
Bluetooth system cannot communicate with the phone.
Waiting 1minute then Retry connection or phone power off/on.
Refer to IOP sheet
Not redial 
User phone system issue
Push the 2 times Send button
Not accept call
User phone system issue
Refer to IOP sheet
Not dialing
User’s phone playing other menu (internet, mp3, game, etc..)
Stop other menu then set normal mode
Bluetooth system cannot communicate with the phone
Refer to IOP sheet 

Hands Free Mic: Repair procedures
Inspection 1. Disconnect the negative(-) battery terminal. 2. Remove the roof trim. (Refer to the BD group - "Roof trim") 3. Remove the handsfree mic (A) after loosening the connector and ...

Panoramaroof
...

Other Information:

Repair procedures
Removal 1. Remove the tailgate trim in the trunk after removing the screws and clips. (Refer to the BD group - "Tailgate") 2. Remove the tailgate garnish (A) after disconnecting the connector ...

Good braking practices
Check to be sure the parking brake is not engaged and the parking brake indicator light is out before driving away. Driving through water may get the brakes wet. They can also get wet when ...

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